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Shipt is bringing same-day grocery delivery to Birmingham in May! We're going to make grocery shopping simple, fast, and convenient. 

In November of last year, Shipt launched a same-day delivery service from national retailers. Thousands of people in the Birmingham area signed up, many of you gave us a tip of the hat on social media and you continue to keep our Shipt Pilots very busy.

So, what’s next? Groceries on demand from Publix, that’s what. Imagine a world where you can shop for groceries on that phone in your pocket. Your groceries will arrive at a time of your choosing and you will tell young'uns how “we didn’t have such things” when you were their age. That world will be this world in May 2015.

 

Shipt is extending a very exclusive offer to you. Unlimited grocery deliveries from Publix for one year. We call it a MemberShipt and it is only available to the first 1,000 people who sign up.

 

After downloading the mobile Shipt app, you will have access to the full range of over 40,000 grocery items available at local Publix stores. Your shopping experience will be quick and convenient, just select your groceries, choose your delivery options, and then checkout. If everything in life was this simple you'd might actually have time to catch up on all those roses you need to smell.

 

 

 

 

When the mobile Shipt app launches in May 2015, you can order any of the more than 40,000 grocery items from your local Publix, including produce, meats and perishables. Our Pilots will shop for you, delivering the items that you select to your front door within a scheduled one-hour window, as soon as one hour after your order. A MemberShipt includes unlimited grocery deliveries for one full year.

Shipt will deliver groceries from any of the 14 Publix locations in the greater Birmingahm area to downtown Birmingham, Homewood, Mountain Brook, Vestavia, Highway 280 and surrounding cities of Hoover, Alabaster, Gardendale, Helena, Pelham and Trussville.

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Frequently Asked Questions

  • Do I need to be home at the time of delivery?

    Yes. Please do not schedule a delivery during a time window in which no one is home to receive the delivery. If for some unforeseen reason, no one is home at the time we deliver your groceries, we will call your mobile phone to ask for options on how to complete the delivery. For example, with your permission, we can leave your order with a neighbor or at your door. If there are no options, we will schedule another delivery time for your groceries. Should this occur, any perishable items in your order could be damaged.

  • Can I order alcoholic beverages or cigarettes through Shipt?

    For legal and safety reasons, we do not deliver alcoholic beverages, cigarettes, smokeless tobacco, cigars, e-cigarettes or propane tanks.

  • Will Shipt deliver groceries to a business?

    Yes! Save those trips to the store to buy snacks for the office.

  • How are your prices determined?

    Our prices will vary from in store prices. Most items will be marked up slightly to help cover our cost for picking and packaging your order.

  • Kids' FAQ - Can I have that?

    No.

  • Does MemeberShipt include all items in the store or a streamlined selection?

    The majority of the 40,000+ items in the store will be available. There will probably be a few random items that will not be available. If you want us to look for an item, you can add a custom item for our Pilots to locate in the store.

  • Are tips expected by the Pilots?

    Tips are definitely not expected.

  • How do I order my groceries?

    Shop for groceries, pay, and choose a delivery time using the Shipt app.

  • What if the store is out of something that I ordered?

    Your Pilot will contact you to see if you would like a substitute item. When ordering, you can utilize the notes section of the app to give us a heads up on substitutions.

  • Can I use this service for someone other than myself, e.g., groceries delivered to family or friends?

    Absolutely. You can send groceries to anyone you like, just give us their address.

  • Is there a maximum number of deliveries allowed in a day?

    We said unlimited right?

  • Can I use coupons when ordering through Shipt?

    At this time, we cannot accommodate coupons. We will offer sale items and "Buy One, Get One Free" items from the Publix weekly ad.

  • What do I do if I need to return something?

    Contact our team at info@shipt.com for a quick resolution.

  • I usually help myself to a grape or two while I am in the produce section. Will Shipt bring me my “bonus grapes” with my order?

    Sorry...

  • Does Shipt deliver groceries from stores other than Publix?

    Not yet.

  • Can I order frozen foods and other foods that need to be kept cold or warm?

    Yes. We will shop for and deliver your groceries with the same care that you would. We will pay special attention to items that need to be kept cold or warm and get them to you quickly and safely.

  • Is there a minimum order?

    Just spend $35 for free delivery.

  • Can I gift a MemberShipt to a friend?

    Yes, just use your friend's name and email address at checkout.

  • Do you deliver to my area?

    Coverage map available at https://www.shipt.com/cities/birmingham We are expanding our service area when we launch Shipt Groceries. We will deliver to Downtown, Southside, Homewood, Hoover, Mountain Brook, Vestavia, Trussville, Gardendale, Fultondale, Pelham, Alabaster, Irondale, and Helena.

  • What days and times can I get groceries delivered?

    We deliver 7 days a week from 9:00 AM until 9:00 PM, with the exception of certain holidays.

  • When will you launch grocery delivery?

    We are launching grocery delivery in May 2015 to our pre-launch members.

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